Terms and conditions

Placeholder — not legally binding. This page is a scaffold. The sections below list what has to be provided; the wording still has to be drafted and reviewed. Set LEGAL_PLACEHOLDER_NOTICE=False once the real text is in place.

1. Scope

Who these terms apply to, and that they apply to business customers only if that is the intention.

2. Subject of the contract

Provision of the platform as software as a service for the technical management of properties, and the delimitation from any facility management services provided separately.

3. Conclusion of contract and accounts

How a contract comes about. There is no public registration: accounts are created by the customer's administrator, who is responsible for the accounts they issue.

4. Scope of service and availability

Functional scope, agreed availability, maintenance windows and the handling of further development.

5. Customer obligations

Care of access credentials, accuracy of the data entered, lawful use, and the customer's responsibility for the personal data of third parties they enter — contacts, contractors and people recorded at reception.

6. Fees and payment

Pricing model, due dates and payment terms. Where the platform fee is invoiced as a line item on the management invoice, say so.

7. Term and termination

Minimum term, notice periods, termination for cause, and what happens to the data after termination, including export and deletion.

8. Data and rights of use

The customer's data remains the customer's. Define the rights of use granted for operating the platform, and the arrangements for backups and data export.

9. Liability

Limitation of liability, and the point that the platform supports the management of statutory inspection deadlines but does not assume the customer's own operator obligations.

10. Data protection

Reference to the privacy policy and to the data processing agreement under Art. 28 GDPR concluded with the customer.

11. Changes to these terms

How changes are announced and how they take effect.

12. Final provisions

Applicable law, place of jurisdiction and severability.