Frequently asked questions

There is no public sign-up. An administrator or your facility manager creates the account and sends you an invitation with a time-limited link. You set your own password when you accept it.

Every customer is a separate tenant, and data is never visible across tenants. Within a tenant, access is scoped per property: owners see their own objects, lessees see only what has been released to them.

No. Companies and contacts live in the address book whether or not anyone there uses the platform. An account is only needed for people who have to work in the system themselves.

Personal data is deleted or anonymised on request. Invoices, contracts and inspection reports are subject to statutory retention periods and are kept for as long as the law requires — that obligation takes precedence over a blanket deletion.

No. The first site in production happens to be a hotel, but nothing in the system assumes one. It works for any property or estate that has technical installations to maintain and inspect.